A thick claim file waiting on an office desk

INDUSTRIES · INSURANCE

Where the speed of a claim is the product.

We build claims, underwriting and broker platforms that turn weeks of waiting into hours.

THE PRESSURES

In insurance, the claim is the promise.

  1. Slow claims lose customers

    The claim is the moment a customer decides whether to renew.

  2. Paper and email still rule

    Documents, inboxes and manual checks slow every decision.

  3. Faster must still be fair

    Every decision has to be explainable, consistent and checked.

WHAT WE BUILD

Faster claims. Fairer decisions.

  1. Claims automation

    AI agents that read documents, check cover and prepare the file for your handlers.

  2. Broker and partner platforms

    Quote, bind and service through one connected portal.

  3. Underwriting workbenches

    Every risk signal in one place, with the reasoning recorded.

  4. Fraud triage

    Suspicious claims flagged with evidence, never declined automatically.

ILLUSTRATIVE ENGAGEMENT

Motor claims, settled in days, not weeks.

A representative scenario showing how we work. Client case studies are shared under NDA.

ILLUSTRATIVE

01 / 05 · The client

A Gulf based insurer and broker group covering motor and health, with 300,000 policies.

ILLUSTRATIVE

01 · The client

A Gulf based insurer and broker group covering motor and health, with 300,000 policies.

02 · The challenge

Motor claims took an average of 19 days to settle, most of it spent waiting on documents passed by email. Satisfaction fell every renewal season.

03 · Our approach

  1. 01Defineweeks 1 to 2

    Measure where claim time goes.

  2. 02Designweeks 3 to 5

    Intake, agent and approval design with handlers.

  3. 03Buildweeks 6 to 14

    Intake portal, claims agent and handler workbench in releases.

  4. 04Runweek 15 onward

    Weekly cycle time reviews with a named owner.

04 · What we’d deliver

  1. 01A claims intake portal with document capture
  2. 02An AI agent that checks cover and assembles the claim file
  3. 03A handler workbench where every recommendation is approved by a person
  4. 04A live dashboard of claim cycle times

05 · Target outcomes

  • Target: straightforward claims settled within 48 hours
  • Target: handler time per claim halved
  • Target: every AI recommendation explained and reviewed

OUR PRODUCTS

OUR PRODUCTS

  • Relyxus

    Keep claims and policy platforms running through every peak.

    Explore Relyxus

    DEMO DATA

REGULATION

Built for the rules you answer to.

Fair value and good outcomes, evidenced in every journey.

We support your compliance; we don’t replace your obligations or your auditors.

QUESTIONS

Questions

  • No. It prepares the file and a recommendation; your handlers decide.

  • Yes, through its APIs, or through a secure integration layer if it has none.

  • Yes. We build for insurers, MGAs and brokers.

LET’S TALK

Make every claim your best moment.

Show us where claims slow down, and we’ll show you how fast they could be.

Prefer email? contact@apporine.com